| With the development of the mobile network and the application terminal technology,the maintenance work of the IT terminal is combined with the function application of the mobile operation and maintenance software to realize the interaction between the mobile terminal and the PC service flow,so that the operation and maintenance engineer can receive the operation and maintenance work order anytime and anywhere.And real-time feedback processing on the site maintenance work,improving work efficiency has become a new direction of IT operation and maintenance technology development.Many successful cases have shown that mobile operation and maintenance technology can effectively help power supply companies improve IT operation and maintenance quality,reduce operation and maintenance costs,and promote corporate users' satisfaction with IT services.The IT operation and maintenance management service mobile application is designed to upgrade the functions based on the original mobile operation and maintenance system.The project adopts outdoor GPS positioning and indoor RSSI-based WIFI three-point positioning combined with indoor cloud map,and provides a new equipment inventory method to better handle and solve the cooperative relationship between operation and maintenance staff,and more standardized operation and maintenance workflow.Improve the efficiency of operation and maintenance personnel.The organization that monitors and manages the closed-loop process of operation and maintenance operations such as fault timely processing,equipment resource scheduling,and service assurance.This system is a set of mobile management system based on Android One framework and traditional web development,which enables enterprise management system to visually view the working status and location of each operation and maintenance engineer.Each engineer can use their own APP to query operation and maintenance.The knowledge base obtains the desired maintenance methods and guidelines,interacts with the server data anytime and anywhere,so that the work orders are paperless,simplifying the distribution of work tasks and the uploading of work records,and accurate navigation and positioning of problem devices.Through the mobile terminal to clearly understand the work requirements and information,through the sharing of the knowledge base,the corresponding solutions in the knowledge base can be accessed anytime and anywhere to improve work efficiency. |