Research On WeChat's Mini Program Mobile Service Design Based On Customer Demand In University Libraries

Nowadays,Internet mobile services have become the mainstream,changing the way people get services and information in traditional form.People get all kinds of information and services conveniently,quickly and quickly through the restriction of time and space through smart phones.As a carrier of knowledge,libraries are highly convergent and highly responsive to the trend of the times.The development of mobile services in an all-round way is irreversible.Compared to the field of mobile services,such as payment,e-commerce,social and other vigorous development,the development of Library mobile services depends on mature technology and is a practitioner of mobile service technology.The library is oriented to a specific user group service,with a wide variety but high concentration of users;the service relies on the library resources,and the operation organization of the core resources has been supported by the mature system;the scene of the service launching site triggers the needs of the library and the outside users,compared with other fields.More distinctive features.Therefore,the service objects,available resources and the use scene of the library mobile service are very clear and unique.It is very suitable for reference and integration of various mobile service methods for their own use,and produces good results.The WeChat small program is the latest,most advanced and most concerned way of mobile service.The features of the service are closely related to the mobile service of the library,and can provide a new perspective and attempt for the library's mobile service.This article uses the literature survey method to summarize the research in the field of mobile services.Analyze various forms of mobile services at this stage,focusing on the advantages and disadvantages of the use of WeChat applets.The We Chat applet has the characteristics of being light,fast,casual,and useless.It conforms to the light and fast pace of life of modern people and is a new form of mobile service provided in the new era.It has sufficient research value.This paper combines small programs and university library mobile services to analyze the real needs of university library users in the mobile Internet environment.Starting from the aspects of product definition,product design,and product operation,this paper proposes that college library use small programs to provide Comprehensive service solution.