The Reporting System Of Outpatient Service

Hospital outpatient service is the first window of medical service.The satisfaction of outpatient service is directly related to the quality of service of the whole hospital.It also affects the economic benefits and social reputation of the hospital.At present,the outbreak of "three longs and one short" outpatient clinics in first-class hospitals,especially in very large First-Class hospitals,is especially prevalent in the entire medical environment in China.The difficulty of seeing a doctor has thus become an important manifestation of the problem.With the development of medical and health services and patient demand for medical services in hospitals,the drawbacks of the traditional outpatient service pattern have begun to double in size.Optimization and rebuilding of outpatient procedures have been the focus of attention for hospital managers.The procedure of the traditional hospital outpatient treatment is as follows:After the patient enters the hospital outpatient service,he or she first queues up for registration at the window and then queues for waiting at the clinic door,and finally finishes the treatment at the doctor's office.The drawbacks of such a model are:queues in the registration window and the clinic are very crowded,noisy and disorderly.The patient spends most of his time in the hospital waiting in line and the actual treatment time is very short.Now most of the hospital outpatient treatment of the doctor's process is this:the patient into the hospital outpatient service,first of all,you can choose self-service machine or registration window to register,and then to the clinic waiting in line at the gate,and finally completed the consulting at the doctor's office.This added self-service registration function of the model has the benefit of diversion of the registered window of the crowd,reducing the registration queue time.The drawback of this model is that there is no team to deal with the office waiting room,and the self-service machine is more complicated for the middle-aged and elderly people.As a result,these patients still choose to register with the registration window.It is the hospital that sees the disadvantages of the above two modes.In order to completely solve the problems of long queuing and waiting time for waiting in queues,increase the doctor's and patient's effectiveness,and also help the hospital management decision-making to provide effective data analysis,HIS has developed an outpatient clinic reporting system.The system is based on the hospital's internal computer network,and the hospital HIS system to establish a data interface,the use of integrated liquid crystal playback device,to report,called,registered,public broadcasting capabilities,including clinics report,centralized report,a triage,Second-level triage display,department guidance display,medical mission display,public broadcasting and other content.