Research On Public Satisfaction Evaluation Of Public Service Facilities Construction In Smart Community

The Internet has been inseparable from the production and life of the people,and it has also had a subversive impact on the traditional way of community governance.The application of information technology and intelligent technology to the construction of public service facilities can provide residents with better quality.More personalized public services.Community public services,as an important starting point to protect the daily life and development needs of residents,directly reflects the purpose and requirements of the smart community to serve the people.As an important material carrier of community public services,the level of community public service facilities directly affects the evaluation of smart community construction by community residents and community workers.The construction of public service facilities in smart communities is not only related to the quality of residents’ quality of life,but also an important field for achieving equalization of basic public services.It is an important manifestation of whether or not public service resources in China are rationally allocated.In order to meet the growing good life expectation of the community,improve the production and quality of life of community residents,improve the supporting system for the construction of smart community public service facilities,and provide more comfortable and caring production and living services for residents and workers in the community.In order to mobilize the enthusiasm of community residents to participate in community governance,and to improve residents’ satisfaction with the construction of community public service facilities.Firstly,taking the construction of public service facilities in the smart community as the research object of this paper,the purpose and significance of the evaluation of the construction of public service facilities in the smart community are expounded.The relevant literature and research results of the smart communities at home and abroad are sorted out and analyzed.Research content and research methods;Secondly,starting from the relevant characteristics,main content,behavioral subjects and service objects of the construction of public service facilities in smart communities,introducing the theory of customer satisfaction in the evaluation of the construction of public service facilities in smart communities,through the public service to smart communities The related concepts of public satisfaction in facility construction were analyzed,and the theoretical basis of the satisfaction of the construction of public service facilities in smart communities was established.Finally,the public satisfaction index model of the construction of public service facilities in smart communities was constructed,with several smart communities in Taizhou City,Jiangsu Province.For the empirical research object,the relevant data is collected and processed through the combination of online questionnaires and field research,and the index model is tested and revised.Based on the final results,the public service facilities of the smart community are raised.Measures of the proposal.