The Influence Of Leader Emotional Intelligence On Employee Turnover Intention And Its Management Implications

Due to the joint effects of economic globalization,rapid development of science and technology and many other aspects,the intensity of competition in enterprises has also continued to grow.The continuous turnover of employees has gradually developed into a particularly common social phenomenon,which has not only created certain constraints for the development of enterprises,but also played a negative role in the career planning of employees.How to effectively restrain the continuous loss of talents and realize the continuous growth of the professional standards of the company’s staff have become the primary problem to be solved by the human resources department.Turnover intention is the employee’s psychological intention to leave the current organization,which can better predict the employee’s resignation behavior.Looking at the relevant aspects of management,it not difficult to see that leaders with significant differences in emotional intelligence level have different performance in emotional management ability.For managers with high emotional intelligence,they can accurately grasp employees’ emotional changes and psychological activities,and then carry out effective communication.Previous studies have shown that the higher the leader emotional intelligence,the lower the employee’s turnover intention;the lower the leader’s emotional intelligence,the higher the employee’s turnover intention.Individuals with high resilience have unique psychological quality and effective coping ability,are good at evaluating events in a positive and optimistic cognitive way.They seldom produce negative and negative feelings,and are good at using flexible and creative ways to solve their own problems.Previous studies have also shown that when employee’s resilience is higher,their turnover intention is lower.The lower the employee’s resilience,the higher his turnover intention.However,for employees with different resilience,does leader emotional intelligence have the same effect on their turnover intention?Previous studies have not explored the role of resilience in the relationship between leader emotional intelligence and employee turnover intention.Therefore,this study intends to explore the turnover intention of employees with different resilience when facing leaders with different levels of emotional intelligence,so as to put forward more targeted management strategies related to leadership emotional intelligence and employees’ resilience to alleviate the current situation of employees’ turnover.This article focuses on the in-depth study of enterprise employees.500 questionnaires were distributed and 478 valid questionnaires were obtained.With the help of collecting and sorting out relevant survey data and SPSS25.0 statistical analysis tools,correlation analysis and regression analysis of many variables are completed,and support for research hypotheses is provided.Specific resultes include:(1)The survey obtained a sample of enterprise employees.The maximum value of leader emotional intelligence is 5,the minimum value is 1,and the average value is 3.13,which is above the average level.The maximum value of employee’s resilience is 5,the minimum value is 1,and the average value is 3.79,which is above the average level.The maximum value of employee turnover intention is 5,the minimum value is 1.4,and the average value is 3.15,which is above the average level.(2)The research results show that emotional intelligence of leader can significantly negatively predict turnover intention,that is,the higher the leader’s emotional intelligence,the lower the employee’s turnover intention;the lower the leader’s emotional intelligence,the higher the employee’s turnover intention.(3)The research results show that resilience can significantly negatively moderate the relationship between leaders’ emotional intelligence and turnover intention of employees,that is,employees’ own resilience can buffer the influence of external variables leader emotional intelligence on their turnover intention.When employees have high resilience,leader emotional intelligence has no significant effect on their turnover intention.On the contrary,when employee’s resilience is low,leader emotional intelligence has a significant negative impact on their turnover intention.To sum up,enterprises should pay attention to the emotional intelligence of leaders and the resilience of employees when managing.The frequent turnover of employees can be alleviated to some extent by improving the emotional intelligence of leaders and the resilience of employees.