Service Model Optimization Of A Home Decoration Company Based On Lean Management

In recent years,with the advancement of China's urbanization process,it has driven the rapid development of the domestic building decoration industry.Home decoration industry is a kind of building decoration industry,and its market share shows a trend of rapid growth year by year.Home decoration industry as a result of low entry threshold,a large number of investors have poured in,plus home decoration "guerrilla" influence,home decoration enterprises between the increasingly fierce competition.At present,with the rise and application of Internet technology,the price of all kinds of products and materials is more and more transparent,together with the rise of labor costs,the profit space of home decoration enterprises is gradually compressed.At the same time,with the continuous improvement of the national material living standard,customers have more and more personalized spiritual needs.Only by changing the traditional thinking mode,focusing on its own management and service,constantly optimizing its own service mode,improving customer satisfaction and experience,reducing waste and reducing costs,can home decoration enterprises gain competitive advantages.Based on the lean management theory and aiming at the optimization of service mode,this paper firstly expounds the current situation of the service mode of A home decoration Company,and analyzes in detail the problems existing in the service mode,service process and service mode of A home decoration Company at the present stage.Secondly,combined with the lean management theory to A home decoration company at the present stage of the existing problems were studied.Starting from the "customer demand pull" of lean thinking and aiming at satisfying the personalized and diversified needs of customers,the existing customized home decoration service mode is optimized,and a standardized and semi-customized home decoration service mode is proposed on this basis.Finally,the paper studies and puts forward the concrete realization path of service mode optimization process,including strengthening service flow optimization,talent team construction and information construction.By introducing A concept of lean management,optimize the service mode of domestic outfit company A,help A domestic outfit company constantly improve their own management service level,improve customer satisfaction and experience,reduce business operating costs,promote the sustainable development of the company,at the same time in the company of our country in transition home outfit improve their own management,optimizing the service mode,etc,have certain reference and reference value.