Research On The Design Of Co-working Product Service System In The City Youth Community

After the youth long-term rental apartment basically meets the living needs of the young people,as a refined operation product of the youth long-term rental apartment,the youth community that emphasizes sharing and exchanges and focuses on community culture has become its future development trend.The community provides young residents with daily Living space,entertainment and leisure space and joint office space meet their multiple needs for life,leisure,work and making friends.The joint office space is an important part of the youth community.It gathers people from multiple occupations and works in the same space.However,its products and services do not fully consider the needs of the residents,and they are not designed in accordance with the occupational characteristics and office behavior of the residents.They only imitate the form of corporate office and are equipped with simple tables and chairs for the residents to use.Inconvenience,and even affect work efficiencyBased on the above background,this topic selects the YOU+youth community,which is the earliest and most favored capital in the youth community industry,as the research case,focusing on the joint office of its largest store,Guangzhou YOU+Wuyang community Under the guidance of the theoretical methods of the product service system,first use questionnaire survey methods to understand the occupational background and identity information of the residents,cluster analysis of three types of user types of office workers,freelancers,and entrepreneurs;then through a week of field observation and behavior Analyze,roughly understand the behavior and needs of young households in the office space,interview typical users and other stakeholders such as operations,store managers,logistics,etc.,use service system diagrams to analyze the value flow,and use service blueprints to explore the front office of the joint office The service behavior and support system of a series of stakeholders in the operations staff and back office,analyze the key contacts between service providers and residents,and tap the pain points and needs of users Re-study the personnel movement and space layout of the space,find a breakthrough from the perspective of space design,reintegrate and redesign the joint office space of the community,and use this as a carrier of services to design services that match the space and optimize community operations The work flow of personnel,etc.,brings users a smoother and more comfortable office experienceThis topic uses the theoretical method of product service system to discuss the form of space design with the user as the center,and regards the space and its contents as a whole product,and gives the product differentiated services to establish a good customer relationship,not only A good user experience can also bring considerable economic benefits to the operating enterprise.The design concepts and principles can also guide the development of the youth community and even the long-term rental apartment industry,break the single predicament of profit channels,and achieve long-term sustainable development.