Study Of Operation Management On Expressway ETC In Anhui Province

ETC(ETC is the abbreviation for Electronic Toll Collection)system is the most advanced and efficient charging method in the world.In China,ETC charging method is mainly used in the area of highways.This charging model can ease toll station congestion,save energy and environmental protection to a certain extent,and facilitate the people,and there is no less than 5 % discount on toll collection.In recent years,There are many studies on improving the toll efficiency,deduction accuracy,technical update of ETC facilities and equipment,and ETC charging technology.But most of them are about improving the performance of facilities and the optimization of charging systems,Mostly about technology.There is little research on the practical application of operation management on expressway ETC.2019 Government Working Report shows that cancelling provincial toll stations in two years,realizing no-stopping fast charge,and traveling easier.Currently,it has a positive development of ETC.There is a lot of difficult about operation management on expressway ETC.And the difficult has limited the development of expressway ETC to a certain degree.Located in the southeast of China,Anhui Province is located in the hinterland of East China and is geographically close to the Yangtze River Delta Economic Zone centered on Shanghai.Anhui Province,the "five vertical and nine horizontal" highway network connecting the provinces of the East,West,North and South.Therefore,the development of ETC in Anhui Expressway is of great significance.With the continuous development of highways,Anhui Province began to use ETC charges in 2009,and the number of users has been increasing year by year.However,there are still some problems in the daily operation management of ETC,which affects the ETC user's experience in practical applications.So,solving the difficult of operation management on expressway ETC is urgent.On the basis of collecting and collating a lot of relevant documents about domestic and abroad literature.From the analysis of ETC property,based on the new theory of public management and the theory of public goods.And comparative analysis between ETC charging and other chargings.Knowing about the development background and operation management of aboard ETC.Analysis of the experience of ETC operation management about foreign countries and other domestic provinces.Analysis based on collected information,combined with the practice of ETC Operation Management in Anhui Province,research and put forward some effective measures that can perfect the difficult situation of operation and management of ETC in Anhui Province,such as strengthen the management of charging process,strengthen personnel management.Further improve the level of ETC Operation Management In Anhui Province.