| When Apple launched mobile phones with touchscreens function in 2007,cover glass business applied from military to consumer electronics business,and cover glass started to designed in more and more products,such as mobile phone,slate,notebook,wearable products,especially for slate and mobile phone,with 10 years development,the overall supply ability is bigger than demand.And new cover glass manufacturer was born in every year,especially for cutting and glass surface coating vendor,it is a highly competitive market.The request from customer is with good quality,short leading time,and with high accuracy shipping promise.This paper will take C company as the research object,through the analysis of the company’s delivery performance in 2017,to find out that capacity less than customer demand is the most important factor leading to leading time is longer than competitors.Then it studies the overall equipment utilization rate of C company in 2017,analyses the reasons for the loss,and seeks to improve the space.Using the totally productivity maintenance and single material change of die methods,we can improve the utilization rate of equipment,and then improve the production capacity and shorten the delivery leading time.Using self-made or outsourcing scientific methods,select and manage contract manufacturer,when production capacity is insufficient to meet customer demand,outsourcing processing.Based on the continuous and stable order demand of the specific customers,using scientific methods to predict demand,build certain amount of inventory in advance,shorten the delivery time,reduce the gap between the main competitors in the industry,satisfy the customer.C company implements TPM and SMED,without increasing fixed assets investment,production capacity increased 3%.Plus the capacity from outsourcing vendor,fully meet customer demand,reducing the leading time from an average of 30 days in 2017 to an average of 14 days in 2018.The improvement of these business indicators illustrates the TPM,SMED and outsourcing theory.Through scientific methods,to guide practice,solve the leading time problems of C company,improve customer satisfaction. |
