The Construction And Application Of The Financial Sharing Service Center Capability Evaluation System

The establishment of the financial sharing service center has greatly changed the internal environment of the strategic planning and information technology,but the models and systems for assessing the service capacity of the financial sharing center are relatively rare.It is important to evaluate the service ability of the financial sharing center according to the relevant standards and optimize it to improve its operational efficiency.This paper divides four levels of strategic planning,process management,information technology and employee management by the four dimensions of development quality,development ability,cost and suitability,and constructs the financial sharing service center competence evaluation system by using the idea of capability maturity model(CMM).The system consists of three levels of indexes,which includes four basic level assessment indexes,sixteen second level evaluation indexes,thirty-eight third level evaluation indexes,through the AHP to determine the weight of each index.In this paper,the author takes S company as an example and uses the index system to evaluate its financial sharing service center capacity,and changes the qualitative indexes into quantitative indexes by fuzzy comprehensive evaluation.After the analysis,the author gets the S company financial sharing center maturity value of 3.6755,which means that the maturity level is "defined level",then makes suggestions for the company's financial sharing center capacity of the level.