A Research On The Optimization Of Outsourcing Supplier Management For IT Service In M Company

In recent years, there is big growth in IT service industry provided the benefit from global economic growth and globalization, as well as “Internet Plus unveiled”, to better help on business growth, IT service companies are starting to look for vendors to outsource non-core business in worldwide, and setting up eco-system of their own. The research is based on M company who is one of the first-tier IT companies has sufficient financial support and strong technical, to benefit business growth, it becomes pending task for M company to figure out how to make a more efficient way on vendor management. On the one hand, it would accelerate business growth in an effective vendor management methodology, on the other hand, talent is extremely key point for company to grow, which vendors could help on, so that completed vendor management methodology could attract increasing vendor companies to join in eco-system to provide and keep talent for company.As the other big IT service companies, there are same problems in M company, they are keeping working on optimizing vendor management to better serve big volume requests. To optimize vendor management for M company IT service department, leveraging theoretical knowledge and real practices in M company IT service department, to propose optimization solutions based on mentality from investigation of current situation, working out improvement areas, to resolve problems, having several rounds of discussion with business department director and managers, at last finalized vendor management optimization plan and approved to launch in the whole department. And then through project organization, governance policy to proof the successfully launch of optimizing project, finally it gets good results and positive feedback from stakeholders including business department, function units and vendors...