Research On It Service Outsourcing Vendor Selection Strategy For CM Company

It is becoming increasingly common to involve external information technology providers in developing new technologies and new products or services.More and more information technology outsourcing(ITO)brings varieties of problems and risks like,lack of definition to measure ITO success,looking historically document how makes outsourcing practice research work better & what is the critical capabilities should owned by the vendor etc.The evaluation process requires effective comparison of service providers on certain criteria.The traditional process of simply sending an RFP and selecting partners on the basis of the lowest price quote will have to be discarded for a more thorough evaluation.The evaluation should be holistic and focus on every major criteria of outsourcing including the partner's capability to fulfill each of them.This study establishes a model for selecting the optimal CM company' IT services providers which from telecom industry.First,the opinions of experts to the model are organized by entropy method in order to conclude the evaluation criteria.Then,by entropy and TOPSIS,the importance,ranking and substitutes will be decided to pick the most appropriate outsourcing vendor.