Strategy And Capability Analysis On The Chinese Vendor For Service Outsourcing To Europe-US

Offshore service outsourcing, especially offshore service outsourcing for American and European markets is one of the hottest subjects in the global IT fields. Service outsourcing has brought IT to come into the era of application service from the era of products, having driven a new round of integration and restructuration of global resources, which has made the globe much flatter. This paper focuses on the implementation strategy and corresponding capability of China's enterprises in service outsourcing in Europe and America, so as to promote the development of China's service outsourcing enterprises to grow.Starting from clarifying the concept of offshore service outsourcing, the paper summarizes the types and effectiveness of the theoretical study in the current field, probes into the strategic significance of the international development of America and European service outsourcing being practiced by China, and by means of the report of top 100 enterprises list on international professions, analyzes the difference between Chinese enterprises and the market advancers such as the USA, India and etc. now. In combination of others'studies on current demonstrations and enterprise successful practices, the paper has modified the distance model of the global operation strategy– CAGE (Culture, Administration, Geography and Economy) and raises CASE structure, analyzing the factors impacting China's service outsourcing for America and Europe in respect of 4 points– culture, administration, society and education.Importing the value chains of global offshore service outsourcing and the development mode of Indian enterprises, the paper makes analysis, addresses and suggestions for the development strategy of China's service outsourcing for America and Europe. In addition, starting from the characteristics of service outsourcing for America and Europe, the paper raises analysis and suggesting on the five capabilities of enterprise administration and operation. Furthermore, the paper analysis the strategy and tactics of an individual enterprise for American and European service outsourcing, and then raises up my personal suggestions for the development of the enterprise.