Design And Implementation Of Automotive Service Software System Based On Mobile Internet

With the continuous improvement of car ownership,the importance of automobile after-sales service becomes more prominent.Good car service for customer service to enhance the brand value,attract customers have important influence,at present,the technology and method of automobile customer service cannot meet the needs of the market,with the development and popularization of intelligent mobile internet terminal technology,automobile customer service requires use of modern technology to enhance the efficiency and quality of services.In recent years,mobile Internet technology has achieved great development,the technology and operation mode have been mature,which provides technical support for the development and application of automobile customer service platform,with the development of electronic commerce and mobile terminals,people are increasingly dependent on mobile phone intelligent terminal to complete the relevant life and production needs,more and more habits in the mobile phone to solve the real needs,at the same time,car users almost have the intelligent mobile terminal,therefore,the development of automobile service software system based on the design of the mobile internet.In this thesis,MySQL database technology and JAVA EE software development tools are used to design and develop a vehicle service software system based on mobile Internet technology based on Android system.The system mainly realizes the functions of user management,reservation service,maintenance,service evaluation management,parts management,order management and system management.This thesis studies the design and development of automobile service software system based on mobile Internet technology,analyzes the technology related to the system development and basic concepts,analyzes the current situation and application field of automotive services,expounds the mobile Internet car service software system functional requirements and business processes,based on detailed analysis and design the car service software system function module based on mobile Internet technology,describes the database design and system network architecture design.This thesis analyses the function module of auto service system of mobile Internet technology implementation process and Implementation Based on the results,and the car service software system to realize the test and analysis system.The car mobile Internet service software system can effectively reduce the capital investment based on the response efficiency can effectively enhance the automobile customer service,saving customers waiting time,service quality and efficient management,to enhance customer satisfaction,the formation of loyal customers,bring more benefits to the enterprise sales,at the same time,based on the design and development of automobile service the software system of the mobile Internet can solve the car user needs,bring a better user experience,improve customer service level of service..