A Study On Public Satisfaction Index Model For Smart City Information Service

Smart city as a modern city label,utilize new information technology to promote the new concept and new model of city of wisdom,is the product of the information fusion of urbanization development.,the ultimate goal is to offer quality and comprehensive information service,information resources and information products to the public.From the public's perspective,to build smart city public information service satisfaction index model,intended for smart city information service evaluation,and provide theoretical guidance for the wisdom of city construction.This paper mainly from the following aspects:Firstly,based on the analysis of the smart city information service of public satisfaction evaluation of the research background and significance,reviews the literatures in the field at home and abroad,and then summarizes the theory of smart city and information service,and on the wisdom of the city information service of public satisfaction from the connotation,influencing factors and formation mechanism are discussed.Secondly,the theoretical basis of the relevant information to determine the wisdom of urban public satisfaction on the service,depending on the circumstances of customer satisfaction and foreign classical theory and intelligent city public information service satisfaction,select the appropriate measurable variables and latent variables,constructed by experts the wisdom of the city public information service satisfaction index model.Finally,Zhuzhou City,Hunan Province as an empirical study model checking.Through a combination of network studies and field studies,preparation of a good payment smart city public information service satisfaction surveys to obtain data,with the relevant statistical software for data analysis and model tests,the final analysis of the results of empirical study and propose targeted can enhance wisdom city information service proposals and strategies.