Research Of Customer Service Management System Of Hunan Aerospace Information Based On Workflow

Commercial banking service management system is a comprehensive management system which sets the workflow definition,the software system management,and the service process control.Workflow as a new technology,has become a hot research in the field of computer,it is a great deal of the management of the entire business process,reduce the processing time,reduce management costs,for improving the degree of processing and better in each load to make the Xiang Guanping balance has its own unique advantages.Therefore,workflow technology has broad application prospects in the fields of industry and office automation.Demand analysis for the needs of the need to carry out.Firstly,this paper analyzes the present situation and the existing problems of service management,introduces all the functions of the management system,and puts forward the scheme of improving the management efficiency by using the workflow management system.Then,the paper designs the workflow management system.According to the design workflow management process to complete the various functions of the system,according to the composition of the system architecture design and the function of each module.In the following paper,the design and implementation of the management system are carried out,and the main parts of the module are designed in detail,and the workflow template design tool,the definition of design module and its application in the whole process are introduced.In short,this paper has carried out the design of workflow service management system and the workflow management prototype design.As an independent component,the user can be defined based on the needs of the business component model,and at any time according to the needs of the change and adjustment,do not need to re expand the system.This paper completes the design of service management system and a part of the client system,which makes the workflow management system is a useful exploration.