The Fault Tolerance Evaluation System Research Of Ticketing Website Based On Analytic Hierarchy Process

With the rapid development of the Internet,more and more traditional service industries begin to make the transition,which provide Internet services,such as people prefer to buy train tickets online.However,due to the changing scenarios and service model,it is a pressing need to improve the user experience evaluation about the ticketing website.The study presents many usability problems by means of data statics and ticketing experiments.It turns out that the establishment of usability evaluation system about a ticketing website for optimization design is of huge significance.Fault tolerance is the maximum capacity for products or websites to accept errors.Good fault tolerant design enables users to use products or websites more smoothly.This paper aims to study the theory of fault tolerance,which presents the fault tolerance evaluation system about ticketing website12306.Based on the errors of the ticketing website,make an objective quantitative evaluation and provide constructive suggestions to enhance usability.From the user experience and usability evaluation,determine the importance of the user experience in modern Internet products and the theory of fault tolerance in improving website usability.Firstly,design the experimental test by user research,and invite users to participate in the experiment.Secondly,record user errors,error rates and other data.Finally,use the Analytic Hierarchy Process(AHP)for exploration.By means of the usability evaluation methods and latitude,establish the usability evaluation system,make objective evaluation,and find crucial problems.According to the relevant theoretical research and expert evaluation,establish the fault tolerance evaluation system and the weighted value of latitudes,and make recommendations for ticketing website12306.Optimization design for ticketing website 12306 by the fault tolerance evaluation system.Invite users to verify whether the optimized design effectively address the main problems found in previous experiments.In sum,the optimization design is of high availability,which proves that the fault tolerance evaluation system established in this paper is effective and universal.