Study On Satisfaction Of Community Health Service In Xinxiang

Community health service is a new medical service model to deepen the reform of medical and health system,which is of great significance in meeting the basic public health and medical needs of community residents.The important indicators to measure the quality of community health service are community residents 'satisfaction with community health service,scientifically do a good job of community health service residents satisfaction survey,find relevant factors affecting community residents' satisfaction,improve community health service quality,realize The healthy development of community health service is of great practical significance.Based on the theory of random sampling survey,nine community health service centers were randomly selected from four municipal districts of Xinxiang City and one development zone.The residents of community health service centers were surveyed from the community health service satisfaction questionnaire.Residents' satisfaction with community health service centers.And the specific factors that affect the satisfaction: the convenience of treatment,the reasonable rate of charges,the level of basic medical security,service attitude,privacy protection,medical details,medical facilities,medical knowledge,medical technology,medical and health environment,Medical facilities and other aspects of a detailed and detailed analysis.From the above analysis of the results can be found,Xinxiang City residents Xinxiang City,community health services are generally more satisfied,but with the expectations of community residents there is a certain gap,the main reasons for the impact of residents,there are four,namely community health service function positioning There is a deviation,the basic medical needs of community residents are still not met,the government in the community health service management on the absence of community health service agencies to protect the privacy of residents is not enough attention and analysis of the reasons for the existence of the government from the macro level Increase the investment and implement the funds in place,increase the training of general practitioners,and effectively improve the quality of community health service center staff,community health service center to get rid of the development of worries,while constantly innovating the system,mechanisms to strengthen and ensure community public health functions The community health service center from the micro level continue to practice "internal strength",learn from advanced areas of community health service center management and service management,enhance Xinxiang City community health service satisfaction,give full play to community health service center "six in one" Gong.