Based On The Balanced Scorecard In The Construction Of A Public Hospital Performance Evaluation Index System

The implementation of medical reform in China for a long time,but it has little effect in.2017 NPC and CPPCC sustained attention health problems related to health care reform China,once again become the focus of attention.Continue to promote reform,improve people’s livelihood,in-depth implementation of improving medical service,accelerate the upgrading of China’s medical and health market comprehensive service level will be one of the key tasks of government work in 2017.I in the public hospitals not only carrying the performance of medical service responsibility,the social function of the heavy burden of responsibility,should also pay more attention to the social welfare institutions for people to undertake the obligations.However,China’s health care market under the long-term shelter of government policy and the information asymmetry situation,there are still many difficult problems to be to solve.At the same time,China’s medical and health system is lack of a unified performance management index system and effective communication and feedback mechanism,the lack of A comprehensive and objective index system setting,lead to efficiency and low competitiveness.At present,people difficult and expensive problem is serious,and the government allocated funds to support the shrinking,the pathological phenomenon of Chinese medical and health industry appeared over the "market".More and more public hospitals ignore the long-term sustainable the development of their own,just focus on short-term financial indicators.The resulting current "phenomenon in medicine" flooding,has brought great distress to the consumer.And,from the external environment perspective,with the growing scale of the medical industry,people in the face of medical treatment is the choice of time this will inevitably increase,exacerbating the competition between the major hospitals.Based on such market environment,the development of public hospitals are facing increasingly fierce challenges and opportunities,the hospital internal performance evaluation The work is more and more important.From the public hospital itself,the traditional performance evaluation is lack of far sighted the assessment of the main core,mainly based on financial indicators.For non-financial indicators such as the satisfaction of patients,medical staff and hospital operating efficiency of learning and growth is almost not involved,this is contrary to the principle of public welfare.Therefore,to change the existing management mechanism and operation mechanism is the primary task.This thesis focus on the topics described the research status at home and abroad,and then describes the research methods and research content.The second chapter is the theoretical basis,theory are described.Analysis of the status the third chapter and the performance evaluation problem of A hospital,first introduced the general hospital,and then describes the current situations and the problems of performance evaluation of the A hospital.The fourth chapter constructs the performance evaluation system of A public hospital based on the balanced scorecard,the first is the strategic map performance evaluation system of A hospital,and then to the performance evaluation system of A hospital and the index weights,finally the performance appraisal department and job level A hospital also carried out to determine the implementation.The fifth chapter of the performance evaluation system of A hospital security,including communication security,security strategy,information technology security and financial security.The sixth chaptersummarizes this paper and points out the shortcomings of this paper.In this paper,the study is not new,but the scientific performance management of public hospitals in China in the application of the balanced scorecard is not much.This paper discusses the design process of the performance evaluation index system of the Balanced Scorecard in detail,in order to promote the realization of strategic objectives of the hospital medical institutions in this study.Summary of the same background,has great significance for the improvement of performance evaluation.