Study On The Application Of Balanced Score Card In The Allocation Of Performance Bonuses In A Hospital

Objective: To understand the situation and the effect of using the balanced score card performance management in hospital, find out the main problems in the implementation of the hospital, propose suggestions for the problem, and provide reference for other different levels and types of hospitals to establish related performance evaluation system and implement in practice.Methods: 1 Literature research: to understand some of the basic situation and related theory of the Balanced Scorecard at home and abroad. 2 Interview method: through interviews, to explore the problems in the process of implementation of the scheme and their suggestions. 3 Statistical analysis method: for some basic situation with the method of statistical description, mainly through the average to reflect the index points. Time series analysis, by collecting some representative indicators in recent years and forming time series data, by drawing a sequence diagram to observe whether the indicators is a significant turning point and evaluating the effect.Result: Based on the basic situation of demerit points, it can be found the internal management dimension and learning and growth dimension is penalized more, so the hospital need to continue to strengthen management in these two areas continue and improve and enhance. Evaluating the overall situation of the hospital, it can be found that the use of Balanced Scorecard for performance assessment, achieved a certain effect, but in some areas still do not play a control role, such as the hospital's average per bed charge level and per bed day average drug fee levels showed a significant growth trend, the average medical expenses also showed a significant growth trend, these show that the hospital still need to increase efforts to continue to strengthen performance management.Conclusion: Proposing some advice to those existing problems: do not completely copy; strengthen the implementation of the assessment department; strong support from leaders and the staff actively participate in; set up a special performance appraisal office; establish performance evaluation index of functional logistics department; continuous improvement index system; hospitals must have information support system.