| Research on job satisfaction has a short tradition in Mongolia. In the recent yearsbanking sector in Ulaanbaatar has been able to attract young talents who have chosenbanking profession as their preferred career. The nature of work is changing at whirlwindspeed, and the factors that keep an employee satisfied with his or her job is also stillchanged. Contemporary banking business considers the job of satisfying their employeesmost important for retaining their valuable skilled workforce. The effects of globalizationhave brought about a significant change in service sector of Mongolia.The main objective of this study is to study job satisfaction level and to identify thefactors affecting the job satisfaction of employees of banking industry at Ulaanbaatar,Mongolia and to analyze the impact of recruitment and selection procedures,organizational policy and strategy, nature of work, job stress, personality andcommunication on job satisfaction of employees of banking industry in Ulaanbaatar,Mongolia.It also studied the relationships between, on the one hand, the specifics of certain jobsand task and, on the other, job satisfaction in relation tosupervision, age, salary andrequirements. Results indicate that the most important factors determining thesubordinates′job satisfaction were linked to the branch manager’s assumption of the role,their esteem, mobility, representation and tolerance towards uncertainty. On the contrary,the level of job satisfaction was positively related to psychological well-being, personalsatisfaction and geographical setting.Our sample consists of290employees of Mongolian13commercial banks andparticipants of our sample are from different kind of job position. Specifically, statisticalsoftware (SPSS) is used for empirical study to determine job satisfaction and itsdeterminants. |
