Design And Implementation On Worksheet Management System Of Network Optimization Departments From Telecom Operators

OA(Office Automation, abbreviated OA) is a n ew way of office combined with the modern office and com puter networking capabilities. In the nea rly three decades, OA application in our country and development process has gone through three stages. Currently OA application software continue s to develop, mature, and its function from the original simple data processing, extended to the entire internal m anagement office automation.Compared in terms of personnel and data-intensive telecommunications operators(text referred to as “operators ") field, its demand for OA is more urgent and necessary. Now the operators already use a variety of office support systems, but not for network optimization departments’ customized systems, and network optim ization is the top priority of operators working inside. In addition, the operator network optim ization degree of detail and complexity is very high, so a set of easy to use, practical OA system operator’s network optimization sector is essential.Based on the theory of software engin eering and aiming at network optim ization departments to integrated m anagement system requirements, this paper studied and designed based on Microsoft. NET technology system which is used in the field of telecom department integrated order management system. The system is based on SOA architecture and B / S(Browser / Serve r) framework, mobile network optim ization department’s ticket inform ation management. The m ain function of this system is involved and im plementation including the login user righ ts management, new work orders, import work orders, work order pro cessing, follow-up work orders, work orders and other inquiries strict processing work orders, regi onal(business) settings management construction team set up m anagement, customer management level, the system log management, and basic system configuration, but also integrates the various existing information systems. The system incorporates workflow theory, eliminating the mobile network optimization problem of in formation silos with in the depa rtment, making network optimization departm ent work more efficiently, more standardized processes, thereby increasing the overall efficiency of the network optimization departments, enhance the quality of service, effectively improve customer satisfaction degrees.Compared to other OA system or engineering, the system has two characteristics: First, the system is designed to take f ull advantage of the current m ost popular Microsoft. NET Framework provides the idea s and technology, and the integration of SOA, MVC and other techniques and methods; Second, the use of Windows Work Flow(WWF) workflow technology to provide flexible, custom izable workflow engine, adapted units at different periods of management requirements.