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Design And Implementation For Air Regulation Cold Storage Control System Based On Internet Call Center

Posted on:2015-06-08Degree:MasterType:Thesis
Country:ChinaCandidate:Q J LiuFull Text:PDF
GTID:2308330473454567Subject:Software engineering
Abstract/Summary:PDF Full Text Request
The current control mode of agriculture system of cold chain transport is the microcomputer control in popular, the control range of the basic restriction in the control room of the cold storage, logistics and transport and extraction of reference data on the basic artificial realization, unable to carry out remote control and view, data cannot be online. This research in view of the above problems, the use of MCGS development platform network based on call center, with the method of system programming will be combined to solve the remote control of data transmission and access problem of things and MCU, through the programming and testing, the system can basically meet the control requirements.System integration is trend of the combination of software and hardware in popular, which can be attributed to the following aspects: the embedded system development, CTI integration, the electronic commerce application and so on interdisciplinary field. For example, CTI stands for computer telephony integration, it is a kind of computer and telephone combined with a technique together, which allows computer and telephone is also remote call. The main aspects of the technique such as interactive voice navigation(IVR), IP packet switching technology and so on. For instance, the combination of network and computer telephone integration technology expands the application range of the control system, and even the application of the network based control system has become gradually became the mainstream of control system. At present, customers need a control system based on new technology, which makes the control information collection and access to get the automation, network promotion. Internet call center as a means of CRM model and the rise of communication, online shopping, fire and so on the field. Combination of the two dominant demand and will control on modern agriculture opens up a good prospect of development.
Keywords/Search Tags:Cold storage, CTI, call center, configuration software, Control System
PDF Full Text Request
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