The Design And Implementation Of The Support And Service Manager System For Enterprise Based ITIL

Since the mid-1980s, the British Ministry of Commerce Information Technology Infrastructure Library (ITIL) since, ITIL IT Service Management as a de facto international standard has been almost all global IT giant’s full support. IBM, HP, Microsoft, CATIL, BMC, ASG and other well-known multinational companies as an active advocate of ITIL, ITIL were introduced based on the implementation of IT service management software and implementation. ITIL in Europe, North America, Australia, has been widely used, more than10,000worldwide leader in all sectors of famous enterprises has brought us many successful cases of implementation of ITIL, ITIL has greatly improved through the implementation of enterprise IT service quality, promote the integration of IT and business.As the operating system’s enterprise (China Standard Software Co., Ltd.), we provide to our customers not only products but also services, which is also present in the majority of the industry’s point of view. This is from the customer point of view and it was approved, the successful use of the operating system Kirin domestic enterprises and government agencies more and more on the stability of the system requirements are also increasing, corresponding to the winning level of service provided by the software is very fancy.