Design And Implementation Of Company Customer Manager Management System In Mianyang Mobile

At present, there are three domestic carriers which are mobile, Telecom and China Unicom. With the continuous development of China’s telecom market, competition is becoming increasingly fierce. How China Mobile to stand out in this competitive market has become a focus of mobile company. Now Mianyang Branch mobile business has been turned into synchronous operation of the mass market and group clients, and customer management work is closely related to the Account Manage, and customer manager management work become more and more complex. To build Mianyang Branch Account Manager management system is particularly important, which will reduce the burden of customer manager work, inspire customer manager’s work enthusiasm and build a good foundation to improve company performance.The design and development of Mianyang mobile branch account manager management system follows the principle of software engineering, including software requirement analysis, software design in detail, as well as the software development and testing phase. In the requirements analysis phase, according to the company’s business situation, as well as the daily operation of the account manager, module division is carried out on the client manager management. The system is divided into work log management, information management, management of customer visits, marketing data management and customer manager appraisal, which will standardize Mianyang mobile branch management.In requirements analysis, oriented business, each module is analyzed in detail. The business structure and the data sources of each module are defined, and the business logic model is established based on the data flow diagrams. Through the demand analysis, the system has been designed in detail, which is based on data business logic. So, in the process of detailed design, according to business requirements, the database table structure is constructed in module. And based on this data structure, the structures of related classes are designed, and the main implementation algorithm is described by use of the formalized language.Detailed design is completed, which laid a foundation for system development. The system is developed using prototype mode, c# language and.Net technology. According to business requirements and detailed design, work log management module, information collection management module, customer visits management module, marketing data management module, client manager assessment modules, and system management module are implemented. Finally, the function and performance testing are carried on. Test results meet the functional requirements.