| The public athletics facilities is a city country residentsparticipation athletics activity toughens of carrying a body mostimportantly is also the most basic, do exercise to keep fit to theresidents very important function, at satisfy residents recreationworkout need etc. in many ways play an extremely important role.Pass and evaluate a theory research and carry on combing andanalyze to county area public athletics facilities service results,according to related results evaluation theory design questionnaire,understand county area public athletics facilities service presentcondition and satisfaction, study county area public athleticsfacilities service results exist of problem, and put forward thecounterplan suggestion of having the possibility.According to studying purpose and total topic to design, this textwith county area public athletics facilities for research object, thistext with county area in Shanxi province take part in the residentswhom the athletics toughens for investigate object. Divide the line aprinciple and make province in Shanxi being north for Jin according tothe our country district, in the Jin, Jin south, the southeast of the Jin,adopt several layering the method random drawing samples selectedby examinations the county area residents of8ground class City(the city in the city, Shuo state City, too original city and Jin greatly andtogether, long cure city, Jin city, carry a city and face Fen City) tocarry on a questionnaire and studied process in with12counties in8ground class City350residents for investigate object, get effectivesample297people. Main adoption cultural heritage data method,interview the method, questionnaire survey and importance-satisfaction analysis method etc. research method, carry on anevaluation to county area in Shanxi province public athletics facilitiesservice results.Study result enunciation: It a, pass and manage a combing oftheory, importance-satisfaction theory to the lately public servicetheory, results, find out each factor of influencing county area publicathletics facilities service results, evaluation county area publicathletics facilities service. It two, the residents are public to countyarea athletics facilities service importance evaluation embodiment ofis county area’s residents to serve to the each kind of county areapublic athletics facilities of need degree, along with county arearesidents’ living standard and science toughens of consciousnesscontinuously raise, the need of people to the public athletics placefacilities also not only stay around the level of "easy get" up, and tothe service quality, toughens environment etc. to also put forwardhigher request. It three, whole see as a result from the satisfactionsurvey, the residents exist difference to county area public athleticsfacilities service satisfaction, the public athletics facilities serves inthe expectations of everyone’s noodles and the residents to there isstill certain margin. Moreover, residents to public athletics facilitiesservice satisfaction evaluate Sigma is big than an importance evaluation, the residents have stronger consistency in the importanceevaluation, but satisfaction evaluation the difference is more big, thegovernment can not also well scoop out the value of public athleticsfacilities to satisfy different residents the athletics need of differentlayer. It four, with importance satisfaction analysis method forfoundation, make use of the county area’s residents servesatisfaction and the data that importance evaluation survey get offive dimensions27articles to build up a flat surface to sit a mark tothe public athletics facilities,27attributes are been divided into basicfactor, results factor and exciting factor. It combines county areapublic athletics facilities in Shanxi province to serve thecharacteristics of developing the level and county area and putsforward to continue to keep high satisfaction-the good operation ofhigh importance item; Avoid high satisfaction-the resources of thelow importance item low utilization; Transfer a rightness of lowsatisfactions-the resources allotment of low importance item;Strengthen a rightness of low satisfactions-the strategies, such asdevotion and concern...etc. of high importance item. |
