Research And Analysis On Maintenance And Management System Of Jiangmen Online Telecommunication Line

With the rapid development of network technology, and the "customers first Attentively service "business philosophy of China telecom, mobile communications and Internet is the current information and communication industry, the biggest impact of the fastest growing areas, make the traditional sense of the consultation mode and service mode diversification.China telecom will instead of the original business operation flow, apply to network transmission channel combining with past business management and to form the online service special line maintenance system.Paper introduces the jiangmen online telecommunications line maintenance management system of the research background, significance and the present research and project application present situation, has been clear about the paper research content and main work;In business analysis, the paper on the problems existing in the system, organization, the original business process are analyzed, and gives a modified business process;In functional analysis, the paper through the case analysis and the use case description, clear the system function, gives the system’s overall function package diagram and the package diagram, including the repair management, troubleshooting, outside repair processing, customer pays a return visit, basic data management, system management package diagram;In data analysis, the paper on the system each function of the need to deal with the data was analyzed, and the entity class diagram is given, and established the database table structure;Thesis finally summarizes the research and analysis of the work done, and the further work were also discussed.