With the rapid development of online shopping, e-commerce and their logistics systems are constantly improving, while improving the living standards of the community also enables customers to have a more high courier service requirements, logistics enterprises are facing new upgrade, this thesis by comparing the domestic and international courier transport situation, pointed out that China’s urban delivery vehicle status quo is worrying that the current delivery vehicle safety, experience has failed to meet the courier and customer needs, only to meet the express shipping from a to B on this most basic of tasks related to the logistics are not up to standard operating procedures, need to pay attention. And the city itself short courier industry began to show the shortcomings of the management of transport, warehouse explosion phenomenon, slow response have occurred during transportation. As contact the courier company and the recipient of transport courier delivery vehicles has become the current development of a short board. Just a few years time, there have been many small cities in small delivery truck, which was mainly due to the complexity of urban traffic and derived a new class of transport. Such delivery vehicles mostly by bike, simply converted from a small three-wheeled motorcycle, its disadvantage is that there is no uniform standard of identification, at the pickup process difficult for users to distinguish courier companies, reducing the express transportation efficiency. Therefore, these non-compliant modified express urgent need of a new car city short delivery vehicles instead.During a short delivery vehicle design, this paper uses the theory to deal with the express design of Cybernetics transceiver station status quo, express transport processes, delivery trucks to use the process of human behavior were studied and analyzed. Will express train "thing" design into a courier car "thing" design. And, squatting posture theory, the concept of the two-dimensional code technology knowledge, providing data and technical support rendered by the data visualization methods for future study.In the specific design, first of all, the main city of Tianjin selected iconic several courier companies as research objects and express courier vehicle users bear a small city-distance transport task as a design goal. By Express transceiver stations operational processes, Collection and Delivery courier behavior, short delivery vehicle system structure and level of analysis "thing", the awareness of the shortcomings of current transceiver station and close faction behavior exists, and the use of design Cybernetics "thing "conduct a detailed break down of both optimized. After that, through questionnaires to understand the courier and psychological demands of customers, clearly express function of the car in the courier and customers played, and the delivery vehicle for a new set of features added. Finally, the results of internal and external factors Cybernetics theory obtained by courier vehicle design and questionnaire drawn, designed to meet the new delivery vehicle of modern distance transport tasks.In this paper, through the application of design Cybernetics theory, short delivery vehicles using traditional methods to optimize redefine logistics and transport processes, improve the efficiency of the courier company, improve logistics and distribution system, and ultimately complete a short delivery vehicle design. Its purpose is to try to solve the current unregulated short delivery trucks to use the status quo, to improve the delivery of transport environment for courier companies must increase the added value and enhance market competitiveness. |