Company A’s Global Information Systems Services Offshore Mode And Its Localized Operations Research

The globalization strategy in multinational companies were promoted by economic globalization. The possible of multinational companies’ offshore services were provided by the rapid development of information and communication technology for multinational information systems. The good conditions of multinational companies’ offshore services were provided by the education, technology and information system services in developing countries. The offshore mode selection in company A’s process of their information service offshore and the localization operator improvement under the mode of choice is worth to study.Company A was selected as the research object in this thesis. Two different modes that control offshore mode and the offshore outsourcing model can be choose in multinationals information systems services offshore. What kind of information service offshore mode can be chosen by enterprises depending on the nature and characteristics specifics analyzing. The offshore mode of company A’s information system services was selected by refer to strategic factors, and the nature of the business relationship, the host country, and many other features of the nature and characteristics of the selection on the offshore model specific analysis. Meanwhile it is needed to improve operators in company A’s global information system services Shanghai control offshore office’s through improve IT service management level, thus ensuring business investment in this area in the effectiveness and efficiency. Some suggestion were provided by the thesis like local offshore center operators to implement service quality and service for management of IT service management, software lifecycle management, requirements and quality management recommendations for improvement.A reference of operations in company A’s global information systems services Shanghai offshore office under company’s control offshore strategy was provided in this thesis. The thesis can also be referred by other companies.