The Analysis Of TCN Supplier Quality Assurance System In Supply Chain

This thesis is aim at find out a solution for the subject of how to set up supply chain management system for the manufacturing customer who has low volume purchasing but high quality requirement in China, under the background of T Group, status and risks of Chinese supply chain base, by using reference of relevant literature, and finally prove the validity of this system.The view point of the thesis is, to build up an effective supplier management system for the manufacturing customer who has low volume purchasing but high quality requirement in China, we need to start with different links and stages of supply chain, apply different applicable management methods specific to the feature of supply chain, and then sum up an integrate system including feed forward control, concurrent control and feedback control. TCN’s supplier quality assurance system is built based on the mentioned principle. Regarding feed forward control, in the premise of defining clear quality requirement and expectation, TCN sets up appropriate supplier selection criteria, and find suitable supplier with right quality; settles quality control plan and signs quality contract. Regarding concurrent control, TCN supervises supplier quality status during manufacture process, like sending Supplier Quality Engineer to factory or performing process audit during manufacture in order to get quality problem or product default at the first minutes, stop the nonconforming parts in early stage. Regarding feedback control, TCN performs incoming quality inspection on supplier product; carries out supplier performance review periodically and so on.The supplier quality assurance system of TCN has been built up, improved and implemented for more than two years. The company performance of2012showed an outstanding improvement compared to2011, no matter with the indirect reflection of quality like turnover or project transfer status or the direct reflection of quality like quality statistics. Besides, the supplier base of TCN is also strengthened both in supplier level and stability. So the system is approved to be valid.