Construction Unitoll96533Website Customer Service Platform

With the rapid development of Internet,enterprise website construction has becomeincreasingly important,it is the enterprises to improve their visibility,providing customerservice while reducing operating costs and effective means.Therefore,the construction ofintegrated services of the corporate Web site has become a necessity.Since2004,Guangdong Provincial Expressway Toll System has been officiallyopened,Unitoll its convenient features,has won more and more car owners agree that thecurrent Unitoll ownership has exceeded2.1million,in order to further meet the amount ofusers rapid growth of customer demand,build interactive,real-time customer service networkplatform has become a necessity.This can effectively alleviate the pressure of grassrootsoutlets,reduce operating costs,improve customer service satisfaction,establishing informationtechnology corporate image.Unitoll96533website customer platform functionality includes the following two parts:1.the portal information website.Mainly include:Introduction of Guangdong ProvincialExpressway ETC toll collection conditions and developments at home and abroad;introduceUnitoll product information,purchasing channels and provide relevant business processguidelines;released Unitoll related services dynamically;offers convenient access service,suchas service outlets queries,highway tolls line inquiries.2.business acceptance platform.Unitoll user is authenticated,you can handle the relevantbusiness online.Consumer information including user queries,data management andinformation services,for the discharge stop payment,online ordering,change passwords andother functions.For internal management and technical safety regulations,portals and businessacceptance platforms using different technologies and hardware platform for development.Portal primarily use ASP+SQL technology for the development,use IIS platformrelease;business receiving platform JSP+MQ PLUS+Sybase technology to develop,usingTomcat platform release.This article will Unitoll96533website customer platform construction background andnecessity of a brief exposition focuses on the system needs analysis,outline design,detaileddesign,testing,and so on.