The Development And Application For The Integrated Billing Inquiries System Of Zhengzhou Unicom

With the rapid development of communication industry, the improvement of consumers’ requirement and the emergence of new communication technology, the billing strut system which created many new businesses for operator is more and more important and becoming one of the core competence of telecom operators enterprise. The billing strut system,whether the performance is good or not,will influence customer service quality directly, the effect of marketing and the business revenue and profit of enterprise.Firstly, the paper analyzed the current situation of zhengzhou unicom billing strut system and found out the problems existing in the billing strut system.Secondly,on the basis of the current business characteristics of telecom operators and the problems existing in the billing strut system the paper proposed the improvement direction of the billing strut system and gave suggestions for the adjustment of billing strut system. Finally,evaluated the upgrade of zhengzhou unicorn billing system.the results show that, zhengzhou unicom billing system has clear structure, convenient operation, functional diversity, and promote the development of enterprises, improve customer satisfaction. It is a integrated business billing platform with strong carrying capacity which is network of stable, safe and reliable, accurate data.The upgrade of zhengzhou unicom billing system has great significance for the company’s operations, customer service, system efficiency. The upgrade of billing system enhances the operating efficiency in the internal enterprise, provides a more powerful system support for diverse customer needs. A mature billing system has become the basic guarantee for the development of enterprises.