Design And Implementation Of Wangyi’s Game Customer Relationship Management System

Along with the development of computer technology(especially the Internettechnology), the influence of human social life caused by information technology ismore and more bigger, which is changing our style of life. As a social economic themecells,enterprise, no doubt, is also the most profound change, from the last century50s,information technology continue to come into the management of the enterprise.Withthe development of technology, information technology is also gradually into thedifferent kinds of enterprise management application, and form a variety of enterpriseapplication system, such as the TPS, MIS, MRP, ERP, OA. computer technology itself isgoing through profound changes, whether hardware or software plane has a hugechange.Combined with related knowledge of customer relationship managementinformation system and the actual business requirement of Netease game customerrelationship management research, this thesis investigate the business process andrelated data flow in detail and analyze the logical relations between business and theflow of data forms. This thesis carries on the reasonable design of system functionmodule and database table using the asp.net technology, the.net technology, SQL Server2005database techniques, etc. The design of the structrue and Web system architectureof this system can not only improve the system efficiency, but also reduce the systemdevelopment time and fund input.The establishment of Management System of Netease game customer relationshipResearch improves the efficiency of the customer relationship management. So as toensure smooth production enterprise and enterprise strategic target effectively. Also ithas an important role to improving the management efficiency and reducing themanagement cost.