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Design And Implementation Of The Comprehensive Information System For Enterprise Based On ASP.NET

Posted on:2014-01-09Degree:MasterType:Thesis
Country:ChinaCandidate:H H FangFull Text:PDF
GTID:2268330401467750Subject:Software engineering
Abstract/Summary:PDF Full Text Request
With the development of demand for the product beyond the product itself, theproduct is very rich modern enterprises are more and more people can choose the samequality products, especially the rapid development of IT for people to obtain productinformation channels continue to expand, to consider the brand, quality and price, thereis growing need personalized service, the enterprise is difficult to rely on the nuances ofthe product to market competitive advantage. In such an environment, customerresource is a valuablet, customer relationship management has become an importantfactor in business success. Along with the daily operation of enterprises and customersto exchange, will accumulate a large number and complexity of customer information,how to effectively use these data to maintain existing customers, and to tap the potentialcustomers, make the enterprise stand out in the fierce competition, which is customerrelationship management key.Based on the actual needs of the customer relationship management system to beimplemented by a company for the characteristics of domestic and internationalcustomer relationship management system, application status and run a preliminaryanalysis, combined with the current state of development of the management system,technical actual level and enterprise customer relationship management, customerrelationship management system design, development and implementation of theenterprise business process specification and modeling to determine the customerrelationship management system, subsystems and functional modules, the choice of inline with the actual relational database theory and design methods, database structuredesign system. NET platform, multi-layer architecture, and the use of new technologyplatforms, technical features, developed for the enterprise customer relationshipmanagement system.The system adopts B/S architecture is open, convenient operation, easymaintenance, easy to transplant, the characteristics of loosely coupled, without changingthe existing network and operating system platform environment, you can achieve thefunction. The system realizes the unity of the network, integrated and intelligent, has a good application prospects.
Keywords/Search Tags:CRM, data-mining, .NET, Web Applications
PDF Full Text Request
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