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Study On The Business Process Reengineering Of A Bank Hebei Branch

Posted on:2014-01-06Degree:MasterType:Thesis
Country:ChinaCandidate:J RenFull Text:PDF
GTID:2249330398460851Subject:Business administration
Abstract/Summary:PDF Full Text Request
Business Process Reengineering is the third milestone after following Adam Smith’s division of labor, and Taylor’s scientific management theory. Significant improvement in performance and enhance the competitiveness of many enterprises at home and abroad through the implementation of process reengineering. In recent years, the With deepening financial off the media and the interest rate market, the banking industry is facing increasingly fierce competitive environment, another rapid development of IT technology profoundly changing the spending habits of bank customers, and banking services more high demand. Correspondingly, Banking traditional business processes in terms of efficiency, quality and cost drawbacks emerging. Implementation of process reengineering, to reshape customer-centric, market-oriented, technology leading the orderly and efficient business processes, becoming the strategic choice of the domestic banking sector to respond to market competition, promoting innovation and transformation.The paper first described the research background and significance of the banking business process reengineering, as determined on the basis of the business processes of the Hebei Branch of Bank A study. Retrospective next process reengineering and bank process reengineering theory of evolution, obtained with guiding experience and enlightenment. The subsequent A Bank Hebei Branch Business Process Reengineering background analysis, the A bank of the necessity and urgency of the implementation of business process reengineering. Theory the traceability and background analysis on the basis of the status quo to A Bank Hebei Branch IT blueprint on-line business processes as the starting point, through on-site surveys and data analysis, summed up the problems existing in the current business processes. On this basis, the use of empirical analysis of the Hebei Branch of Bank A business process reengineering framework design, from "the transformation customer-centric marketing and channel, risk control-centric authorization,background centralized and process optimization transformation of the main mode of operations." three aspects of the Hebei Branch of Bank A business process reengineering framework for the overall design.Finally, from the formation of the whole line-level process reengineering management organization, the innovation process reengineering implementation process method to strengthen the three aspects of process reengineering demonstration line construction planning of the implementation of the Hebei Branch of Bank A process reengineering. Trying to design the general path of A Bank Hebei branch process reengineering programs.As background for Hebei Branch of A Bank business process reengineering to theoretical and empirical analysis to explore the general laws of the banking business process reengineering, try to design the basic framework and implementation of the path for bank A business process reengineering, trying to improve on the A bank operational efficiency, enhance the customer experience, and enhance their competitive advantage, and achieve strategic objectives contribute to the establishment of a leading international bank.
Keywords/Search Tags:Banking business, Across the channel corordination, Operationaltransformation, Business process reengineering
PDF Full Text Request
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