Research On The Construction And Application Of Competency Model For Professional Managers

With the opening up of China’s ever-increasing influx of a large number offoreign civil aviation enterprises to the Chinese market, the civil aviation serviceindustry is facing competitive pressures from both domestic and foreign. Uner suchseverve circumstances, the only way for the civil aviation enterprises to gain afoothold in the fierce competition is to reform and innovate management system.More and more companies began to realize that human resources as the corecompetitiveness of enterprises which can not be imitated are the key to businesssuccess or failure. Accompanied by the gradual implementation of the reform of thebusiness and ownership separation in the enterprise, the system of professionalmanagers has become the product of a new management model, selection andassessment of the professional managers is considered as an important way to affectthe enterprise to gain competitive advantage through human resource managementant.The study of human resources competency provides a new approach for rationalallocation and use of personnel, and the construction and applications of competencymodel provides an effective means for the selection, evaluation, assessment, trainingand excitation of talented people in enterprise. Due to the important role in theenterprise, the construction of competency model for middle-level professionalmanagers has a very important significance. Considering the new era and enterprisedevelopment requirements, this thesis built the competency model for middle-levelprofessional managers in the civil aviation industry, in order to reflect therequirements of changing external environment and internal characteristics of theenvironment for the competency model, which in line with air servicesindustry requirements and the requirements of national development strategies. Theconstruction of competency model helps enterprises to effectively utilize humanresources for core competitiveness, and has a great guiding significance in providing atheoretical basis for civil aviation business managers when using competency modelfor human resource management and providing manageres the basis for decisionmaking.1.First of all, the thesis had summaried and combing the essays of competencymodel and methods for building competency model, and analyzed in stages thequality characteristics of competency model development. Found that although theresearchers had made many useful attempts to summarize the competency model ofprofessional managers in various industries at different levels, but because of China’senterprises started late in the study of competency model, and the research on themiddle-level professional managers of services industry was very limited, competencymodel was only limited to listing the competencies, targeted industry and job levelwas not strong, and the models didn’t reflect the demands of different backgrounds, inparticular, there were almost no essays concerning the middle-level professionalmanagers’ competence model of the Civil Aviation enterprise. Therefore, on the basisof the results in other scholars’ research, combined competence requirements ofglobalization, industry background, industry background and other externalenvironment in the civil aviation industry with corporate culture and strategicrequirements, the internal environment of the middle-level professional managers, thethesis had acquired the index system of competency model.2. On this basis, this thesis used questionnaires to obtaine273valid data andused SPSS17.0statistical analysis software for effective data analysis, using factoranalysis, reliability analysis, validity analysis to analyze the data, and eventually builta middle-level professional managers competency model of civil aviation industry,and provided a measurable behavioral description of behavior-specific benchmarksgraded. The model consisted of58competence factors of14dimensions of threelevels, in which, basic competency level included professional quality, professionalknowledge, cognitive abilities and personal qualities; support competency levelcontained the leadership qualities, team management skills, communication skills,security, management capabilities, as well as interpersonal skills; performancecompetency level contained innovation and learning, planning and crisis managementcapabilities, diversified capabilities, social network use as well as market-oriented andcustomer-oriented. Three levels of competence affected and interacted with each other, together constituted the core competitiveness of enterprises. In addition, studiesshowed that different corporate culture and strategic combination have differenteffects on competence factor.3.The thesis used factor analysis method to determine the weights of competencyfactors in competency model, and evaluated part of the current sector middle-levelprofessional managers from Air Company A using fuzzy comprehensive evaluationmethod, which was the concrete application of the rebuilt competency model. Theevaluation results show that competence status as well as the problems of thecompany’s current middle-level professional managers, the thesis analyszed thecauses of the problems and proposed appropriate solutions.4.Finally, the thesis analysed the research results, summed up a few innovationsof this study, analyzed study limitations in this thesis, and finally drew the prospect ofthe future expanding research oriention in this area.The construction of the middle-level professional managers’ competency modelof the Civil Aviation industry has enriched the contents of competency model researchareas, and laid the foundation for the civil aviation industry professional managercompetency model study by later scholars, and provided a valuable reference foreffective use of competency model in human resource management for all kinds ofenterprises in the new period.