The Study On The Relationship Of Work Stress, Organizational Trust And Employees’job Performance

With the rapid technological development, social systems are constantlychanging, increasingly competitive market, every employee can feel improvingdifficulty of the work and the accelerated pace of work, work pressure has causedconcerns of the community, has become common hot issue in today’s society.Highworking pressure not only can affect their physical and mental health, and to someextent also affect staff attitudes and behavior, and thus affect their job performance.This paper will analysis relationship of work stress,organizational trust and jobperformance by researching employees, trying to explain the constitute sources ofwork stress for our employees, and explore the specific mechanism of theorganizational trust between work stress and job performance,in order to providesome guidance of stress management in enterprise.As the basis of previous related research, the paper proposes the research modeland hypothesis according the research ideas. And design the survey questionnairesbased on foreign professional questionnaires, then survey more than10companiesof Yangtze River Delta region questionnaires by on-site distribution and e-mail.This paper will use SPSS16.0software for descriptive statistical analysis, factoranalysis, independent-samples T test, one-way ANOVA, correlation analysis andregression analysis to verify the research hypotheses. The main conclusions areshowed as follows:First, employees working pressure source is composed of six dimensions, and itcan be further divided into positive pressure and unfavorable pressure. andpositive pressure is composed of the stress of work itself, but unfavorable pressure ismanaged by the stress of organizational atmosphere and management environment,career development pressure, the role stress, interpersonal stress and the interface forworking families stress.Second, the organizational trust has significant positive correlation with jobperformance. That is, the higher the level of organizational trust is, the higher theirjob performance.Third, it shows that organizational trust has part of mediating effect betweenthe work stressors and job performance. As the basis of the research results, this paper presents enterprise stressmanagement suggestions, From the aspect of positive and unfavorable pressure,organizational level, individual level, it hopes to provide useful guidance in the workof Human Resource Management, and can help enterprise employees resolve jobpressure by the way of improving their organizational trust.