Car Insurance Claims Based On 3 G Network Mobile Video Survey

Auto insurance claims has become the key services of the majority of ourinsurance companies, major insurance companies in order to enhance thecompetitiveness of the industry, has taken various effective measures to improve servicequality, image, create a brand, and to optimize for the survey claims the process ofservice delivery focus. However, the current survey primarily through the telephoneconnection of the processing center to the management and scheduling, lack of effectivemeans to obtain accurate information to support its regulatory approach is relativelysimple, this will inevitably influence the efficiency of insurance claims, not to mentionthe quality of service.For these conditions, in accordance with the site survey process, the dispatchcenter needs to perform the specific characteristics of data and large, it is highlynecessary to develop a3G network-based video survey positioning and monitoringsystem. I participated in the design of the project, made to a certain extent to solve thefollowing issues: In order to achieve in the survey claims the scene can quickly dealwith and services to individual and company survey of the business processing systemto a combination of; establish an efficient information submitted to the transportmechanism, and to make the site survey of the well-founded when the survey;diversification of scheduling, the establishment of the management platform forscientific, thereby enhancing the efficiency of the survey site; the scheduling of fieldsurvey vehicle for rectification, the use of navigation reduce production costs.Design and development of the whole system, I focus mainly responsible for thedesign and development work in two parts: The first focuses on research and vehicleterminal functional diversity, operational and practical, the vehicle positioning accuracy,maximum assistance field and command centers to communicate; second of a VBAmanagement technology research and development, the position of the vehicle, thecentral navigation, vehicle monitoring, investigation, vehicle scheduling, performance evaluation, business data and interact in one intelligent information platform subsystemdesign and business development.Development, design and promotion of this system can effectively improve theaverage speed to arrive at the scene to improve the first survey to survey rate to achievethe full supervision of the investigation function source in the survey claims, but alsoprovides the current management system does not will audit the scientific system ofquantitative assessment methods. Therefore, the system in order to improve servicelevels and control operating costs, and promote the company’s customer service willplay a very active role.Based on the analysis of the design process of the two subsystems of the carterminal and central monitoring system of the survey vehicle location monitoringsystem, elaborated on the application of the system value for the company, records fromrequirements through design to implementation to testing is complete The wholeprocess, a detailed description of how to design and vehicle terminal and processingcenter monitoring and dispatching system.