Analysis And Design Of Voucher Card Management Subsystem For Hebei Mobile

The voucher card management subsystem is designed to solve the problems in daily management and operation for Hebei mobile, such as not standardized management of voucher card application, further efforts still needed in improving safety、visibility and control in system data management, not standardized procedure for handing in and dealing with the expired or the invalid cards, lacking of data auditing 567890 in key links.Besides the above mentioned, heavy workload、a large demand of manual work、the problem that a mobile phone can be charged with uncirculated card as soon as its chargeable data becoming effective all call for a new management system.The voucher card management subsystem is developed on the basis of CRM, its important data resulting from CRM can be transferred by the inter-linked interfaces with other systems.The paper analyzes the whole procedure of the voucher card management subsystem, from customer applications of voucher cards, sales to customers, to its charging step. By current situation and target analysis, this system finally provides full-flow electronic support for voucher cards management for Hebei mobile, with whole function in purchasing system、resource application、inventory control、sales and card scrap. Considering functions、architecture、logical relations with related systems、processing flow and other aspects, it forms a electronic voucher card management subsystem with unified、viewable、retroactive functions. Storage and retrieval management、state conversion and control of the card can be achieved by designed interface modes and content, with convenient data transmission between related systems.Firstly, this paper introduces the architecture and functions of the CRM and BOSS systems, which function as carrier of the voucher card management subsystem. The introduction includes background of voucher cards、relations between this system and its peripheral systems、the interface implementations among Business Operation Support System and Customer Relationship Management System(CRM)、VC system and Information Management System(MIS). Secondly, this paper gives deep analysis on the demand of the voucher cards management system. It considers safety、consistency、accuracy for interface design and its functional interactions when supporting various operating flows、playing various system roles and in various service scenarios. Thirdly, this paper comes up with other function demands and security requirements of the system from different aspects, such as the possible abnormal conditions in charging together with its solutions, etc.The voucher card management subsystem for Hebei mobile provides closed-loop management for life cycle of the voucher cards. It also supplies a standardized、planned、controllable management mechanism in key links, including applications of voucher cards、in-out stock、sales and etc. On improving capability and efficiency of management and control, on the basis of a systematic analysis for project requirements and considering practical situations of Hebei mobile, this paper gives clear design principles and detailed schemes for the system, including networking structure and interface implementation schemes among network cells, such as CRM system related with voucher cards management, MIS system, VC system and etc.The voucher card management subsystem proposed in this paper was designed、tested and completed in 9 months with flexible、convenient operation and favorable stabilization. Its application makes it possible to form an end-to-end electronic management system and inhance the management and control capability of voucher cards for the company.