Public Hospital Performance Evaluation Indicator System And Evaluation System Design

Establishing and improving the public hospital performance evaluation regime, whichas the public welfare the core, is the current of the key problems to be solved. And publichospital performance evaluation index system is the foundation of establishing theperformance appraisal regime.This project, through the research status of hospitalperformance evaluation and performance management at home and abroad, comprehensiveutilizing many kinds of scientific research methods literature analysis method, like the keyperformance index method, expert meeting method, the analytic hierarchy process (AHP),software engineering method and so on, grading the index, drawing up standards of theindex score, chooses primary index, determines the key evaluation index, calculating indexweight, and establishes a scientific and reasonable, objective and fair, easy operation publichospital performance evaluation model and evaluation index system which as the publicwelfare the core. And on the basis of these, we will analysises and designes the hospitalperformance evaluation information system.[Purpose] This reserch, with public hospital reform spirit for guidance, combineingwith the actual situation of hospital management, in the basis of absorbing the domestic andforeign relevant research results, comprehensive utilizing many kinds of scientific researchmethods literature analysis method, establishes a scientific and reasonable, objective andfair, easy operation public hospital performance evaluation model and evaluation indexsystem which as the public welfare the core, analysises and designes the hospitalperformance evaluation information system.[Methods] This paper adopts literature research, expert meeting method, keyperformance indicators method, the analytic hierarchy process (AHP) and softwareengineering research methods. Using literature research collects Literature material aboutthe domestic and foreign hospital performance evaluation model, index system research,and system construction, to support the rasearch. Using the expert meeting method, choosesprimary index, determines the key evaluation index, calculating index weight and soon.Through the key performance index method, chooses the key index form the indexlabrary to establish the core index system.Through the analytic hierarchy process, calculatethe index weight. Through the software engineering method, requirement analysis, overall design, functional design, performance design, database design and software and hardwaredesign for hospital performance evaluation information system.[Results](1) Through the literature investigation, and the government documentaccess, understand hospitals performance evaluation and performance management presentsituation, which is at home and abroad,(2) from the safe, effective, convenient andinexpensive which as the public welfare the core, establish the hospital a performanceevaluation model. It have five dimensions which is the social function, the medical service,the medical quality, Patient safety, management and development;(3) from social function,the medical service, the medical quality, patients safety, management and development fivedimensions, constructe the hospital performance evaluation indicator system;(4) choosing40-50index from the built index system, and establishing the key index system;⑸Fordetailing and operation of performance evaluation index system, make the hospitalperformance evaluation indicator system marking;⑹according to the constructed hospitalperformance evaluation index system, need analysis and detailed design for theperformance evaluation information system.[Conclusions]⑴Social function, health services, health care quality, patient safety,management and development constutute public hospitals performance evaluation model,which as the core the core;⑵China’s public hospitals external performance evaluationInformatization level is still in the stage of stand-alone auxiliary;⑶hospital performanceevaluation system will achieve the goals, which performance evaluation network, indexsystem dynamic, performance warning automation and decision support diversification.