Research Of Anhui Mobile Broadband PBOSS System

To ensure sustainable development of Anhui Mobile limited in the fierce market competition and adapt to changes of flexible and effective marketing strategies, Anhui Mobile urgently need to build broadband P-BOSS system to promote the conduction of business.The P-BOSS system provides customers with fast opening service and reliable protection to enhance the customer experience. The broadband P-BOSS provides the broadband long process with basic system functions and related support functions including broadband service provisioning and service assurance for constructing closed loop operation. By analyzing the existing defects in business processes and related information systems, this thesis summarized the P-BOSS system functional requirements. The use of UML class diagram notation gives the system the data model, the use of an integrated service platform solve the data exchange with external systems, the system build a application model that including interface connection management, interface logic management and interface service. interface to the application model, and gives the system hardware, software and security configuration which includes interface security, platform security, server and database security and application security.Anhui Mobile P-BOSS system realized processes electronically and automatically that contains resources confirm, open and complaint handling processes of complex broadband business, to enhance the Group's customer-oriented marketing services. The system improved the service ability of the front-line staff and the group marketing capabilities, the company's operational efficiency has been greatly improved at the same time.