On The Six Sigma Management In The Telecommunications Fault Management Of The Base Station

As the market economy and the rapid development of IT technology and expand, making the service industry has developed rapidly, today's telecommunications industry has brought the world economy had a profound impact, the competition among telecom operators are becoming increasingly fierce, how can Quickly and efficiently capture the market and win customers, has become the most major telecom operators and industry concerns. It also makes the idea of quality management can not only stay in manufacturing, services more customer-centric to pay greater attention to quality of service, only then can we remain invincible in the fierce competition. In this case, advanced quality management methods to better serve the telecom operators, has become an urgent problem. Six Sigma as an advanced quality management methods are developed to meet the needs of today's enterprises, is the most widely used and most popular quality improvement methods.This article is in this context, the study of how faults in the telecommunications wireless base stations to manage the local project with Six Sigma, I hope to accumulate experience through this project, master the methods of learning philosophy. This article first introduces the concept of quality management, importance, methods of departure, gradually deepened, and then detail the characteristics of Six Sigma tools, methods, and finally focus on practical projects described in the application of Six Sigma, through the status quo prior to the implementation, implementation Details of the implementation of the results, well reflected in the Six Sigma management in the telecommunications services sector in a strong guiding role. Hope that the implementation of Six Sigma for the telecommunications industry will provide some help.