Research And Implementation Of The Integrated Revenue System For Hunan Railway Communications

Hunan Railway Communications The Integrated Revenue System is a B/S (Browser/Server) structure, which is based on ETOM framework. Information technology and workflow based platform are widely used in it.It includes:customer management, product management, business acceptance, order management, work order management, integrated write-offs, system management and other core business modules. Customers, users and account can be managed together. All core business can be managed by this core product model.The specific business functions are the admissibility of CRC core business, the construction work order flow and management, product management and product customization, income and expense and write-off. It also include system parameters management, log management and accesses management.B/S (Browser/Server) is a widely used structure in current CRM system.System core information bus and workflow technology is the a typical one in the telecommunications industry, which can make this system more powerful and steady.This article describes in more detail in the system background, the main task, status and environment, overall program design, detailed design, project implementation plan, and the optimization of integrated business system solutions and summary;This system provided a more comprehensive, accurate and comprehensive business and charge management, business management for Hunan branch. It also increased the efficiency of operators and the company's decision-making capacity of policy makers, has greatly improved comprehensive competitiveness of enterprises.This study is also a useful attempt for China Railway Communications revenue system development.