The Problems And Countermeasures Of Tourism Dispute Reporting

In recent years, there are reports of tourists in the tourism process uncivilized increasingly become the social from all walks of life, and one of the hotspot and focus of media attention, and is closely related to the tourism disputes is a sensitive issue travel emergencies. For domestic tourism disputes, however, reports of most studies focused on the conflict of tourism, tourists travel uncivilized negative reports, such as a series of negative influence brought by the existence prominent question, reported in the present methods and content, to put forward the corresponding countermeasures.The author, based on the current situation of tourism disputes reports, in the first chapter of the paper a brief introduction to tourism dispute report definition and literature review. The next chapter 2, pay attention to the tourism disputes reports from past data, extracting its prominent features and highlights. Later, in the third chapter of this article, through the method of content analysis of defecation of Hong Kong, the mainland children "event" the social hot spots, and after a series of reports for data collecting, sorting, reported to have a major impact on the dispute made a more detailed analysis and research, hope to through the analysis of the related media coverage of each targeted all kinds of data, discusses the concentration and media news tourism disputes in our country present situation.The last chapter, on the basis of the previous chapter deeply analyzes the problems and shortcomings of tourism disputes reports in our country, and put forward the corresponding improvement countermeasures. Shift from visitors to improve their literacy, reported adverse situation, audience self control three aspects put forward reasonable suggestions.