Ford-8d Applied Research, Quality Control In Production And Logistics

The dissertation takes Ford-8D as the quality control way to control, to feedback, to prejudge and to improve the logistics of manufacture. Organize the team, describe the problem, identify the root cause, contain actions, checkmate the problem and share the information with the whole team. On the same time, raise the corrective action and continually verify the effect, complete the target, realize the third profit for an enterprise. The main contents of the dissertation are as follows:1. After diagnose and analysis the actuality of XXX company's logistics of manufacture for quality control, the author raise the working process chart for Ford-8D, explain the related statistical methods which needed in every discipline, define the types of utilization and design the scope of utilization too.2. There are taken an example research for Ford-8D as the method of quality control to the problem inside the store management of XXX Company. The author design the working process chart for improvement topic, complete the really cause ice-chart for ameliorating, expose the root cause of store management, offer the straightly idea for making effective actions.3. Choose "down the rate of customer complain and up the degree of customer satisfaction" as the target topic for implement Ford-8D. Collect lots of date, originate the team, use seven quality tools, continually compare and verify, evaluate the effect.4. The result of the example research indicated that either the rate of customer complains or the degree of customer satisfaction all finishes the design target. Compare with the half past year, the rate of customer complains only have 5 cases, it falls down 33 cases, and the average score of the degree of customer satisfaction is 8.4, it go up 0.7 score. All these are result in directly benefit which is RMB 37,801 and saves many output days, and the indirectly benefit is showed on...