| At present, tourism fast development has become the environment pollution and destruction of important reason, However, good environment condition and tourism based; How to realize the sustainable development of tourism industry, is an increasingly urgent problems. This paper, from the stakeholder theory tourism managers, tour operator, tourists and residents sifang stakeholder behavior and their relations of Angle, to the ancient city of phoenix tourism environment protection, contamination problem in the investigation. Research found that tourism managers, internal politics out conflicting interests and conflicts between thus departmentalization inadaptable, tourism management is the main cause of environmental degradation. Tour operator internal only their own interests and immediate interests, regardless of overall interests and long-term interests, foreword competition, conflict is tourism environment worsening important reasons. In contrast, for those without participation in tourism management of local residents, in tourism development, they put a lot of benefit, but rarely, if damaged, so do not benefit instead to protect and improve the tourism environment a negative attitude. And tourists traveling at sight pursuit benefits, they take traffic tool serious pollution tourism environment, litter phenomenon also quite common, and environmental situation worse, the more they will tend to pollute the environment. From the four stakeholder relationships between managers and managers see, the benefit is not consistent, managers to operator regulatory weakness, operator escapes management norm. A business operator and the interests of the local residents have consistency, there are also differences and conflicts, appeared operator damage the interests of the local residents. A business operator and the interests of the local residents have consistency, there are also differences and conflicts, appeared operator damage the interests of the local residents. Operators and tourists' interests have common place, however, like operation and the use of disposable tourism product this kind of practice, although to both favorable, but the serious damage environmental interests. Local residents have no participation in tourism management activity, we cannot therefore benefit, also cannot obtain the managers where obvious tourism development bring profit, so, a lot of tourists the influx, on the local people's influence was mainly negative, such as raise prices, which may lead to traffic congestion, pollute the air, affects the city appearance, landscape, etc. Therefore, integration and regulating the management of departmentalization interests and tour operator conflict interests, vigorously promote and protect the interests of the local residents, cultivate the long-term interests for tourists is to realize the sustainable development of tourism, the basic way. |