In recent years, the domestic hot-off project management, many enterprises started to pay attention and set about establishing the appropriate project management systems to meet the customer and the market demand. This shows that our concept and awareness are continuous improved, management philosophy and management techniques are also evolving inevitably, a certain extent, means that enterprises not only have already started to pay attention other than the client stakeholders, and has been recognized not only care about the customer the quality of products and services, but also concerned about the time, cost and benefits. Auto parts enterprises with a new product project is a new model, model upgrades, a subsidiary product of the new technologies, for every one parts and components enterprises, from the OEM to get the new product development projects, increase sales and market share are related to the key issues of enterprise development, so good or bad the quality of project development has a direct impact on customer satisfaction and business development costs. In order to ensure development of new products on time, on demand, according to the budget to complete, we need every enterprise for new product development stage thorough quality planning. This is through project management, quality management and project quality management, some of the basic theory research to the U.S. Big Three auto companies developed jointly by the Advanced Product Quality Planning manual for the theoretical basis, with the actual situation that is project quality management of new product development in Changchun NOK-Freudenberg Seals Company.And analyze its existing management process issues and unreasonable, and refer to successful projects at home and abroad, and some advanced quality management content, the company's product development projects quality management process to make some reasonable views or recommendations, and to optimize the design. Hope to improve the company's management level, full use of resources to improve the company's competitiveness, also hope that I inspired them to optimize the program, the work of individuals and better serve a useful help.As the project activity is a special kind of material production process, because its production organization specific mobility, integrated, labor-intensive and collaborative relationship between the complexity of the project had increased the difficulty of quality assurance. Project quality management is ensuring that the project in accordance with the requirements of the designer to complete satisfaction, which includes all the features of the whole project activities in accordance with the original quality and the objectives and requirements to be implemented, quality control is mainly dependent on the quality planning, quality control, quality assurance and quality improvement of the quality assurance system formed to achieve. Project quality management is a systematic process, in the implementation process must create the conditions necessary resources to make it compatible with the project quality requirements. Various functional departments and the implementation units to ensure work quality and project quality, the implementation of operational procedures, standardization and standardized. Quality departments to support independent and effective exercise of the powers of the whole process of project implementation, the implementation of quality control.Through project quality management theoretical research, as well as enterprise management's long-term study, found that Changchun NOK-Freudenberg Seals Company product development project quality management process exist a number of deficiencies and problems. First, although the company provided to set up a project team, the appointment of project leader, but without a clear member of the group members and no clear responsibilities and tasks. The project manager has no administrative rights on the project team members,and they are generally drawn from the various departments out of the temporary charge of project work, busy with his own hand a day's work, but also involved in the project activities. It may lead to active participation is not strong enough work done timely and accurate, but also no clear their respective mandates, not to mention the even more pro-active to complete its work. In addition, the project quality management is a matter of quality department, other departments do not participate in, nor to the reasonable opinion on the quality of projects waiting for the quality departments to plan and complete the task. Various stages of the project in various departments do not co-operation and consultation, on the one output without considering the feasibility of the next level of input, it will affect product quality, may be due to re-create the design and construction of an extension, but also increases development costs and personnel work, Ultimately affect the customer's expectations, reduced customer satisfaction, in severe cases cause clients to lose confidence in the abolition of letter of intent to stop the supply and marketing relationships with each other. Second, Changchun NOK-Freudenberg Company 's project management process is lack of a regular review and review sessions, where the operator which projects into the past will be elapsed, objectives can be completed, not completed to give some time to complete, but also there is no target tracking and target improvements. Not only can not be planned and implemented, it can not guarantee that points to the problems of the past studies, also can not have improved and enhanced. Third, Changchun NOK-Freudenberg Company 's project quality management system is to achieve the Quality assurance needed to organizational structure, procedures, processes and resources. The leaders do not pay attention and did not form a personnel training management system, there is no clear project management approach, resulting in inadequate resources and lack of skills. And because of frequent personnel changes, so the process of project initiation and management of the experience gained and lessons learned have not been transferred well, and thus start the process of follow-up projects tend to repeat the same mistakes. Lack of awareness led to a lack of adequate resources for training, the training of project management and quality assurance and quality control can not meet needs of staff at different levels, very little grass-roots training of staff, on the management is lack of training such as statistical control, problem solving skills and management capabilities, leading to lack of workers knowledge, management methods, product development project quality management methods applied weak.The following sections address the main issues and focused to make some optimized designs and solutions. First, clear the scope of the project team to determine the positions of the division of labor, and confirm that project manager and project quality manager are responsible for project development process, while nail clearly the project manager and project quality manager's responsibilities and authority, so as to provide leadership and oversight role, the project team members to develop its own capacity to actively participate in project management. Second, Changchun NOK-Freudenberg Company's product development project management process was optimized to streamline a number of unnecessary links, And increase the important elements, that is, review the contents of project phases to ensure the project management process in accordance with PDCA approach to description and operation, to ensure better quality control, to ensure better the quality and progress of the project in line with the initial set goal, to achieve customer satisfaction, and given in accordance with requirements. Thirdly, in order to retain talent and enhance the competency of staff and expansion of knowledge, put forward plans to improve the personnel training system and the training processes of a more operational and optimization, so that the quality of the staff continue to meet the requirements of positions and quality capacity, to ensure that corporate quality policy, quality objectives effectively and efficiently implemented.In optimization design of product development project quality management process, put forward an innovative proposal, which the project manager and project quality manager are jointly responsible for a development project, co-managed a project team, which is the previous study did not explore the project management over content. And designed out of phase with the general assessment of programs and forms, and finally put forward a very strong practical and operational training of personnel processes, which are on the same industry or related business enterprises to provide information and reference. For Changchun NOK-Freudenberg Company, employees at all levels of leadership and the active cooperation and absorption of the essence and elimination its dross, strives to promote the project quality management process optimization, will enable enterprises to improve project quality management capabilities to a new level, thereby enhancing the company's comprehensive strength and competitiveness, and thus make appropriate contributions to the economic development of the whole society. |