A Study On The Performance Management Based On Balanced Scorecard Of State Administration Of Taxation In M District, X City

The16th council of CPC pointed out clearly that we should raise administrative efficiency,reduce administrative cost,and form the administrative system of the behavior standard,operation coordinative,impartial and transparent,honest efficiency. Government effect check will not only promote the realization of administrative reform goal of the 16th council of CPC,but also can ensure to offer deep system layer for strengthening the reform accomplishment.Face the new situation,new environment and the new assignment,this paper gives a concrete generalization and summary from the existed theory achievements of performance,performance appraisal and the performance management about the publicly administration management departments, poses a new system which brings the balance score card(BSC) into tax authority's performance appraisal,and gives a detailed analysis on its practice possibility.BSC is a strategic index synthesis appraises system,which regards the organization's strategic goal as a center and uses the cause-result as an analytical method.This system can transfer the task and decision into detailed goal and appraisable index.Surveying from organization's finance,customer's interior operation, lean and grow,than develop a synthetic appraisal on integrated performance.On the basis of introducing BSC practice possibility,this paper also gives a specific exploration into the foundation of tax authority's BSC performance appraisal system.After well defining the functions of tax authority,the systems'purpose and the appraise object, next poses this system's integrated frame,interior elements and specific index system. Finally,considering the natural characteristic of BSC and tax authority,also gives a specific planning on its practice steps,possible exists problem and supplementary methods.Take all together,this paper has accomplished comprehensive statements, which based from theory generalization,system analysis and necessary measures those three levels.