Study On Risk Management Based On Implementing Shared Service Center

Shared Services Centre (SSC) is a new management model. With economic globalization and enterprise internationalization, enterprise group information is increasingly becoming core element of enterprise decision-making control and operation mode reunification. In order to save cost, improve efficiency and standardize the management, SSC comes into being and becomes a necessary management model when business development to a certain stage. After study of SSC implementation, major risk factors of SSC implementation are identified, and a rational risk evaluation index system is established and evaluated. Also, the paper provides advice and guidance for risk management.In this paper, to establish and evaluate risk evaluation index system in the SSC implementation is main-line. After introducing concept, function and necessity of SSC, it focuses on studying the process of SSC implementation and summarizing seven major risk factors as follows: leadship, demand analysis, business process re-organization, implementation process, management reform, implementation consultant and technical factors. Finally, it establishes the risk evaluation index system of SSC implementation, and provides some corresponding risk management proposals.Risk-Matrix method is applied to the risk assessment of SSC implementation. After corressponding scale value and probability of SSC implementation risk being determined in different indicator values, various factors are sorted by Borda-Sequence method. Then, the result for risk importance is feeded back to expert group for scoring. And the judgement matrix is structured to calculate weight of risk module in AHP method. Finally, the weight and evaluatation set finalized in Fuzzy-Comprehensive-Assessment method are applied to risk rating of SSC implementation in Equal-Risk-Curve method.Based on empirical research, conclusion is as below: in the seven major risk factors, the most critical is leadship, and to be followed by demand analysis, management reform, technology, consulting, implementation process and business process re-organization; the level of overall risk rating is middle. Such is significant for enterprises which plan to phase in SSC as theoretical argument.