The Staff Training Conceptual Design Of Tongchuan Jiaotong Hotel

As an effective training system and taking care of employee career, development is the foundation of building a first-class workforce and improving the competence a hotel. With the speedy development of tourist hotel industry and the maturity of domestic hotel management day by day, more and more hotels begin to realize, as the important component of an enterprise's human resource development, staff training plays a significant role in improving employees' quality, enhancing enterprise's cohesions and upgrading its core competitiveness. While how to establish a staff training system that conforms to hotels' own developing characteristics has been a problem many high-ranking hotels are considering and thinking of. But staff training in Chinese high-ranking hotels hasn't received expected effect. The subject investigated in the paper, so is Tongchuan Jiaotong Hotel. Based on the basic theory of staff training, the paper discusses the existing problems in training hotel staff as well as detailed introduces and analyzes the development strategy, inside and outside environment, current state of human resource and staff training. Looking through the cause of all the problems, making systematic training theory the guide, in view of the strategy, the paper puts forward the integrate solution plan for staff training in Tongchuan Jiaotong Hotel, including constituting the training strategy, designing, training, execution and managing flow, establishing achievement-transforming mechanism and scientific system for rating training effect. The author hope to establish a hotel training system with an orientation of enterprise development strategy and employee career planning, making the training serve a mutual development between the hotel and its employees, providing a solid base for hotel's sustainable development.